We've got a great collection of Google security folks coming together for a live webinar this coming Thursday, Oct 1st at 11am PDT.
Learn more about it here:
http://googleenterprise.blogspot.com/2009/09/how-google-tackles-it-security-and-what.html
Please check this out if you can - this is an important collection of topics and its a popular one amongst solution providers and prospective clients.
Tuesday, September 29, 2009
Tuesday, September 15, 2009
Live Webinar: Configuring Postini Services
Integration and management of Postini services with Google Apps has been a challenge for many of our resellers. However, these services, Google Message Security (GMS) and Google Message Discovery (GMD), are powerful features that can help you win new Google Apps customers and provide a compelling upsell.
This Wednesday Horizon Info services, an authorized reseller specializing in Google Postini Services, will join us in a live webinar to provide a guide to proper GMS activation, setup and configuration, and tips to help you upsell customers with GMD.
Postini Administration with Horizon Info Services
Wednesday, September 16, 2009
10:00 am PDT, 1:00 pm EDT
Register
Join us to get an overview on GMS and GMD, tips to avoid common configurations errors, and how to upsell customers.
This Wednesday Horizon Info services, an authorized reseller specializing in Google Postini Services, will join us in a live webinar to provide a guide to proper GMS activation, setup and configuration, and tips to help you upsell customers with GMD.
Postini Administration with Horizon Info Services
Wednesday, September 16, 2009
10:00 am PDT, 1:00 pm EDT
Register
Join us to get an overview on GMS and GMD, tips to avoid common configurations errors, and how to upsell customers.
Saturday, September 5, 2009
Premier customers can now be transferred immediately to a reseller account
Effective immediately Premier customers will now be refunded for the remainder of their 12 month term when they transfer under a reseller's account.
Many resellers have Premier customers who aren't currently under their reseller account. Most commonly this is due to the reseller qualification process requirement to deploy an initial Premier account before their reseller account is created. Previous to today, resellers wouldn't be able to transfer these clients until their 12 month renewal date UNLESS the customer was willing to forfeit the remainder of their paid term and start a new 12 month term
We're happy to say that we're now able to remove this requirement to choose between waiting until the next renewal date or choosing to forfeit paid service. The customer still needs to start a new 12 month term with their reseller, but now they'll be refunded for unused service on their previous term.
More information on how to transfer a Premier customer to a reseller account is in our Help Center:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=142336
including a note for customers on where to find the necessary transfer token and when to expect their refund:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=33321
We hope you'll take advantage of this opportunity to bring all of your Premier clients under your reseller account management.
Many resellers have Premier customers who aren't currently under their reseller account. Most commonly this is due to the reseller qualification process requirement to deploy an initial Premier account before their reseller account is created. Previous to today, resellers wouldn't be able to transfer these clients until their 12 month renewal date UNLESS the customer was willing to forfeit the remainder of their paid term and start a new 12 month term
We're happy to say that we're now able to remove this requirement to choose between waiting until the next renewal date or choosing to forfeit paid service. The customer still needs to start a new 12 month term with their reseller, but now they'll be refunded for unused service on their previous term.
More information on how to transfer a Premier customer to a reseller account is in our Help Center:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=142336
including a note for customers on where to find the necessary transfer token and when to expect their refund:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=33321
We hope you'll take advantage of this opportunity to bring all of your Premier clients under your reseller account management.
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